Senior User Experience Designer

Komed Health in Zurich area

2020-09-21

Contact


Function

IT / Internet
Research, Full time

Offering Equity

Yes

Have you ever seen doctors still using pagers in hospitals? Perhaps even wondered why such antiquated technology is still being used in life saving situations? Well, so did we. At Komed Health you’re going to be one of the pioneers to disrupt these highly inefficient communication systems in hospitals with our state-of-the-art, secure messaging solution. We are dealing with the challenge of combining the simplicity of widely used chat apps with the specificities of hospital systems integrated seamlessly within our solution. Our clients are the biggest hospitals in Switzerland and Europe.

Our vision at Komed Health is to become the single integrated communication platform in a healthcare institution, enabling doctors, nurses and other healthcare professionals to make informed decisions faster and improve care.

Do you share our passion in creating something completely new that actually saves human lives? Can you help us spread the Komed experience across different healthcare institutions and countries, in a scalable way? Are you passionate about building a winning Product Design and UX organization who delights our users and customers by creating remarkable products? If you’re not afraid of great challenges and want to be a key player in a small but fast-growing company, then send us your application and we’ll be happy to meet you and tell you more why you should join us!

Main purpose of the job

As Senior UX Designer, you will lead and contribute to all parts of the internal Product Design process: from roadmap prioritization, discovery, research & validation to prototyping, UI and documentation. You will be responsible for building a clean and effective user experience for our customers.

You will specialize in distilling feedback, data and complex technical requirements into simple and effortless experiences for our customers. You will advocate for these customers with high levels of user empathy, while simultaneously understanding the diverse goals and required effort of your teammates. With an experimental mindset, you will be comfortable nimbly testing & measuring a variety of solutions, doubling down on what works and moving on from what doesn't. Working closely with the Product Team, you will objectively balance qualitative and quantitative insights (combined with UX best practices) to make informed decisions about what to build next. You will push the state-of-the-art and challenge convention with every creation.

What is the challenge for UX Design?

During the last year our main focus was to deliver loads of new code to meet our business goals.

We are now ready to establish a solid UX function in-house to provide high quality UX research and insights to feed into our product roadmap and future development work – ultimately enabling us to produce better quality products that delight our customers and end users.

To be successful in this role, you'll need:

Be a “do-er” – proactive and a quick worker. You need to be able to get the balance between attention to detail (to ensure the development output meets the designs) with quick turnaround and as such, you need to be pragmatic based on the type of work and urgency of it. You also need to be a “self-starter” – including flexibility to travel to various customers in Switzerland.

Have a proven experience designing modern SaaS products embracing “User Centered Design” principles and methodologies.

Be able to present low and high fidelity designs in an effective manner to both internal and external stakeholders.

Demonstrated ability to effectively partner with and communicate to stakeholders, product managers and engineering team members. Expert in connecting the dots between business needs (Design Thinking), technology, UX/UI design, copywriting and passion for innovation.

Foundational experience (2-4 years) with techniques in qualitative and qualitative research. Familiarity with various user research tools. Ability to ask, as well as answer, meaningful and impactful questions.

Expert knowledge in usability testing principles and methodologies. Good knowledge of design tools. Has solid working understanding of Mobile/tablet SDKs HTML, JavaScript, and CSS design capabilities.

Self-organization and documentation keeping is a key, since we are responsible for the whole pipeline. From conception, through visualization to delivery.

You are a curious, creative, confident and energetic team-player. You are happy to promote your ideas within the group, and listen to others as we work to build a consensus on the best approach. We don’t expect any particular technical skillset beyond the norm, but want to hear about what you’ve got and what you want to do. You don’t mind getting your hands dirty and are ready to join in and get the job done.

Fluent in English and German. Italian or /and French is a plus.

Perks

The biggest perk is that you’ll be working on a game-changing product, in an established industry ripe for disruption, with motivated, amicable people, and in the process you’ll be making a positive impact on the lives of thousands of people

Stock: ownership in a fast growing company- commensurate to your experience and expertise

Prime office location & flexibility: office in prime location in Zurich and work from home options

Continuous learning: Sponsorship of meetup and conference attendance

The chance to contribute to an upbeat, fully engaged culture.

Unlimited coffee :)

Could you be the one for us?

If the opportunity sounds interesting for you, please share your portfolio with us.

Looking forward to hearing from you.

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