Customer Support Intern

Advanon in Zurich area

2018-01-03

Contact

HR Advanon
hr@advanon.com


Function

other
other, Full time

Offering Equity

No

Advanon is looking to add new talent to its team!

If you have the drive to push forward a B2B Fintech startup that's leading the invoice financing marketplace in Switzerland and Germany, joining our team will put you in a prime position to do just that.

Advanon is a rapidly growing, well-funded, FinTech startup based in Zürich, with an office in Berlin. We offer an online platform that allows SMEs to sell their open invoices directly to financial investors. By that, we help SMEs to improve their cash flow, and for investors, we provide a new, short-term, and high-yielding asset class.

Our team consists of 30 (and growing) visionary people coming from diverse backgrounds (Google, ING, ETH, HEC). We are proud to say we have 15 different nationalities on the team, a growing presence of women in key roles, and a healthy work-life balance that results in high performance and achievements.

What you will do:

  • Your key responsibility is to ensure customer satisfaction on the highest level
  • You make sure every customer gets top-notch attention and the help they deserve
  • You assist the Customer Development Managers in their daily work
  • You answer our direct communication tools (live chat, phone calls, info emails)

What we expect:

  • You care about customers and are only happy when they are happy
  • You have a Bachelor's degree, or similar training
  • You have exceptional writing and editing skills in German and English
  • You quickly absorb new information
  • You put the customer first
  • You are fluent in German and English, French a plus
  • You have valid working permission for the EU or Switzerland

What we offer:

  • A steep learning curve in a fast-paced environment
  • Possibility to enter a full-time position within the team upon successfully finishing the internship (six months)
  • The chance to join one of the top startups in Switzerland and contribute to the disruption of the financial landscape
  • Spend time with an innovative and passionate group of professionals building an exceptional product
  • You can enjoy flexible working hours and an awesome atmosphere with generous benefits:
  • TGIF events/free brekkie
  • Work remotely 2 weeks per quarter
  • Work in the other Advanon office 1 week per quarter
  • Do you fit the profile we are seeking? Do you love spending time with a motivated and passionate team? Apply here!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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